Angélica Elfic
About Us
Angélica Elfic is a Portuguese Fashion brand, inspired by Elves and Fantasy realms where each piece is handmade and unique.
Archaeologist with a huge passion for ancient civilizations and everything Fantasy related, Angélica Elfic started this Fashion journey creating unique garments for herself. This quickly became her full time job where she is able to express her creativity, giving life to her own designs.
Here, you will be able to find unique items like Leather Bags, Clothing, Armours or even epic Headpieces.
We invite you to join us on this Elfic journey.
New Collection
Delivery & Returns
angelicaelficshop@gmail.com
To deliver your favorite products, we have partnered with CTT. Every order is sent with a tracking code that will be provided via email after shipping.
All orders will be packed with extreme careful, so you can get them safe and well. However if any damage occurs during shipping delivery (which is extremely rare), please contact us in 5 days of receiving the order, so we can find a way to help you.
•♦•
We will be happy to assist you with any doubts and concerns, before you buy an item. We can always provide you more photos, videos or measurements, about the item you’re interested.
Since every item is handmade and unique, they are not refundable. So please feel free to contact us with any questions, before you make a purchase. We will make the effort to reply to every question in 24h.
•♦•
How long does it take to deliver to my country?
Delivery times depend on destination country. An estimated delivery time and cost will be displayed at the checkout. We aim to meet the delivery times quoted but during busy periods, deliveries may take a little longer.
Occasionally circumstances beyond our control, such as extreme weather conditions or customs inspections, can result in delivery delays.
Estimated delivery time:
- Portugal: 1/3 working days;
- Europe: 3/10 working days;
- USA: 5/15 working days;
- Rest of the World: 5/20 working days.
•♦•
We process packages from Monday to Friday.
For home deliveries, we ship your order within 1 to 3 working days maximum.
FAQs
Payments
We accept all major debit and credit cards such as Visa, MasterCard, and American Express, as well as other payment methods such as PayPal.
During the checkout process, the supported payment methods are displayed on-screen.
Depending on the country you are in, the payment methods offered will be different.
Do I need to pay duty & taxes?
Import duties and taxes may apply upon receipt of international orders.
These duties & taxes are beyond our control as they are set by the Customs Authority of the destination country/location and depend on a number of factors, such as: country/location of origin of the purchased product: local VAT: local import taxes. Please note that any inspections and fees applied on imports to your country/location are beyond our control
Where is my order?
It can take between 1-3 business days (not including weekends and national holidays) for us to prepare a package for international delivery. Once your order ships, you will be sent an auto-email containing tracking information.
Standard couriers can take up to 48 hours to generate information to their tracking website and updates are not continuous.
You can track your order on the top of the website.
Airmail deliveries
Airmail Deliveries: Packages shipped via tracked mail do not provide continuously updated tracking information – the information may only be updated as the package ships and once it arrives in your country/location. When the package arrives in your country/location, it will be passed on to an internal postal service. There is no guaranteed delivery date for orders sent via postal services. Delivery dates quoted at checkout are an estimation only. If your order has not arrived by the expected date, we kindly request that you wait for another 10-14 business days, to allow for any customs inspections or possible postal delays in your area. Should the order still not arrive by this time, please contact us so that we can open an investigation with our shipping partner. The investigation to locate an airmail package may take up to several weeks. If for any reason it is determined the parcel is lost in transit you will be issued a full refund.
Estimated delivery time:
- Portugal: 1/3 working days;
- Europe: 3/10 working days;
- USA: 5/15 working days;
- Rest of the World: 5/20 working days.
You can track your order on the top of the website.
Can I cancel my order?
Our system processes orders immediately, which means we can’t make any changes once you have placed it and we’re usually unable to stop orders from processing and shipping.
If we are able to stop the shipment, you will receive an email confirming cancellation of the order and any charges made will be reversed.
Should the order ship, you will receive an email containing tracking information.
Can you change the amount of my invoice?
We are unable to make any changes to invoices.
We are required by law to indicate on all commercial invoices and official documents full and accurate details of the order including price.